Frequently asked questions | whatidlove.co.uk

What is whatidlove.co.uk?
Whatidlove.co.uk is a free and easy to use online wish list service which helps you to create lists of presents you would love to receive for any occasion, and communicate these to friends and family, who can then buy you exactly what you would love to receive.

What’s the point?
Millions of pounds are wasted each year on presents that are neither wanted nor needed. If you set up an online wish list you can easily let people know what you would really love to receive for your birthday, Christmas, anniversary, or any occasion. This will save them time, money and avoid all the unnecessary wasted presents and resources.

How does it work?
First you need to register. Then you will be able to create a wish list for any occasion, and find items or charitable donations to add to your list from any retailer, on or offline.

Does it cost anything?
No. Whatidlove has no hidden charges. It is free to set up your lists, and send the list number to your friends and family. When someone buys an item from a list they will pay for the item and postage, as usual, but there is no surcharge, and no mark up on the item.

Should you put an item on your list for contributions we will charge 6.5% of the contribution being made, depending on the admin and bank charges at the time. (see our terms and conditions for the current figure). This charge will be made when you claim the funds. It will not be added to the amount contributed by friends and family.

What is Our Shops?
The whatidlove team has selected some fabulous independent retailers who have put their products on the whatidlove site, most of which you will not be able to find on the high street, so you can buy or add their items to a wish list.

Can I buy items featured on whatidlove.co.uk without creating a list?
Yes. You can simply buy items from Our Shops, or you can search for particular items using the Browse Products facility.

How do I add items from any online retailer?
When you have created your list, go to “Go Shopping” and launch the “Window Shopper”. Follow the instructions on the Window Shopper to add any item from anywhere to your list.

What is the window shopper?
The window shopper is a small window which, when launched, lets you add details (url, description, price etc.) of any gift you would like to add to your list. Simply follow the instructions on the window shopper and the item will appear on your list.

Does every item appear on the list with a photo?
Most websites identify the product photo, or a selection of photos from which you can select one, and this photo is then automatically transferred to the window shopper, and then to your list. There are some internet sites where this is not possible, and a default photo will appear instead.

What about adding offline items to a list?
From your list, go to “Go Shopping” and click on “Shops not on the Web”, and fill in the details required. This means you can add items that are available from shops that aren’t online…the local antique shops, a beauty treatment at you local spa etc. It also means that you can specify non specific items such as a bottle of wine, anything for the garden and so on.

How can I be sure that 2 people don’t buy the same thing?
When someone comes to buy an item from a list, they must click on the “I’ve bought it” button once they have completed the purchase. Once this is done, the item is removed from the list to avoid duplicate purchase. The list owner will always see what has been bought from their list, until they choose to delete the item or the list.

Can I delete an item from my list ?
Yes, once logged in, you can manage your lists. Simply select the item on a list to edit or remove it from you list.

What if I want to transfer an item onto a different list?
Simply select the item from the list on which it appears, click to edit the item, and in the drop down list select the list to which you would like it to be transferred.

What will you do with my details?
Whatidlove is committed to Data protection and has signed to and will not supply your details to third parties as per the Terms and Conditions.

Is the site secure?
In creating the site security has always been a priority. As a result the site is extremely secure. No one can see the items you place on your list unless you give them the list number.

Can I use whatidlove for my wedding list?
Whatidlove is perfect for wedding gift lists as you can add anything from anywhere to your list. You are therefore not confined to any particular shop or retailer, and can compile a really eclectic list. You can then notify friend and family of the list number, possibly in the wedding invitations, and they will be able to buy your wedding presents online.

What about delivery?
Whatidlove is a wish list service and as such any items bought come direct from the retailer. Retailers all have their individual delivery terms and conditions and charges, and in most instances the purchaser will be able to select a suitable delivery address.

Delivery for wedding couples?
We suggest that you tell your guests where you would like any gifts bought for you delivered. As each purchase is likely to arrive separately, we would advise that you choose an address where there will be someone at home during the day.

How do my friends find my list?
You will need to give your friends and family your wish list number. They can then go to the whatidlove Home Page and click on Find a list.

Can I see who has bought me what?
If you look at your list it will show you which presents have been bought for you. If you want to know who has bought these you can click on the Thank you button which will generate an email to the gift giver, from which you should be able to identify them. If, however you would prefer a surprise, we would suggest that you do not visit you list after it is compiled, until the event is over.

What can I use my wish list for?
You can use your list for absolutely anything, from any gift giving occasion (Christmas, weddings, birthday, anniversary, christenings, congratulations on your exams, driving test and so on)…..or you can use the list to collect in one place all the items you would like to buy for yourself at a future date. People use lists for teachers presents, charitable contributions, multiple lists for young children ,,,so let your imagination go wild.

What if my friends do not have internet access?

Anyone wanting to buy a present from your list can contact us on 0117 9741084 and when they give us the list number we will be able to access the list for them, describe items on the list and help them to buy the present over the phone. Back to top

How can I check stock levels and delivery status of an item I have bought?"

As Whatidlove just holds the list on your behalf we are not able to check on stock or the delivery status of items bought sites/ retailers you include on your list. We suggest you refer to the sites you have chosen and use retailers you trust. Back to top

Will my gifts all be delivered at once?

As items are bought at different times they will be delivered according to the delivery terms of the retailer from whom the purchase was made. This will mean too that they will arrive at different times so it is advisable to let your guests / visitors to lists know the delivery address you would prefer the item to be sent to, and to ensure that you will be able to receive them/ sign for them).Back to top

How does the contributions facility work?

Our new contributions facility enables users to add larger expensive items to their list and visitors to contribute towards their cost.

This is how it works:

The User adds the item to a list and ticks a box so that people can contribute towards it. When someone contributes they choose the amount they want to give, use their credit card and the funds go into a secure bank account.

There is a running total and Users can see at all times how much has been given. When they decide they want to claim the funds, they just click a button and request the money.

Whatidlove then transfers the money directly into their account and sends them the link to buy the item. Back to top

Do I have to wait until contributions reach the total item amount before I make a claim?

As the list owner you can claim the contributions made to something on your list any time you like. Once you have claimed, however, the item is no longer available for contributions.Back to top

What if the amount of contributions is insufficient when the date of event arrives?

If insufficient contributions have been made and you would like to keep the item on your list, you can move the item from one list to another so, for example, when Christmas is over, an item could go onto a birthday list for further contributions.Back to top

Were all you questions answered? I hope so, but if not please get in touch.

Whatidlove

...is the perfect gift

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Whatidlove

...is the perfect gift

registeror sign in

register
or sign in